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Frequently Asked Questions

To assist with a more enjoyable online shopping experience, we have provided answers to our most frequently asked questions below.

  • What are your delivery charges?
    Domestic United States Shipping - flat rate $7.99 International Rest of the World Shipping - flat rate $18.00 M & K Members 5% Discount off shipping
  • If you are having trouble using your discount code please be sure of the following:
    • The discount code has not expired. • The voucher is for a one time use only. • Only one discount code is used per order. Please also note that codes from third party companies are not valid codes. If you are still experiencing difficulties after checking the above, please contact us
  • Can I change the details on my account?
    Yes simply login to your account and click the my account tab, my addresses, or my cards tab to change or add any information on your account.
  • Do you offer FREE Shipping over a certain amouny?`
    Yes! Spend $350 and receive free shipping
  • Do you have a loyalty program?
    Yes we certainly do! Click here to become a member and start enjoying all of the benefits!
  • How long does shipping take?
    2-3 Days in the USA All International Deliveries 10-14 days *Please note delays due to COVID-19 may occur and are out of our control
  • What are my payment options?
    We offer Mastercard, PayPal, and Visa,
  • Will I receive a tracking number?
    Yes , you will receive a confirmatin email when your order has been shipped which will include your tracking number.
  • How much is it to become a M&K Member?
    $24.99 per month
  • Do you sell E-Gift Cards?
    Yes! Click here to shop e-gif cards now.
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